Remote Desktop Connectivity Issue

Incident Report for Etail Solutions

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 08:48 CST

Monitoring

Services have restarted and we are monitoring for any issues.

Posted Dec 06, 2023 - 15:11 CST

Identified

The remote desktop services will reboot now. You will be disconnected. Service should be restored shortly.

Posted Dec 06, 2023 - 15:00 CST

Investigating

We will restarting remote desktop services at 3 PM CT/4 PM ET. Please finish your work and log off.

This will not impact the Web UI.

Posted Dec 06, 2023 - 14:43 CST

This incident affected: Core Applications (EVP RDP Application).