Remote Desktop Gateway servers were rebooted last night and this incident is resolved. We continue to monitor for issues. Please log a ticket in the Etail Solutions Help Center if you experience any disconnects.
Posted Nov 15, 2024 - 09:31 CST
Update
We are continuing to investigate to find a root cause, but it appears connections have stabilized. After business hours tonight we will continue troubleshooting which may cause further disconnects. We will keep the status page updated.
Posted Nov 14, 2024 - 15:31 CST
Investigating
We are currently investigating an issue with intermittent disconnects in the Remote Desktop Applications.
Posted Nov 14, 2024 - 12:59 CST
This incident affected: Core Applications (EVP RDP Application).