Network Outage
Update - The data center has resolved the DDOS attack. EVP systems are accessible. We are continuing to monitor the systems for issues.
Jan 22, 2026 - 12:52 CST
Monitoring - The data center has implemented DDoS mitigation and some services are restored. These services may be intermittently available as mitigation efforts evolve.
Jan 22, 2026 - 09:16 CST
Investigating - We are currently experiencing a network outage with our datacenter. All EVP systems (EVP, Web, API, FTP, etc) are inaccessible.
Jan 22, 2026 - 07:17 CST
Uptime over the past 90 days. View historical uptime.
Core Applications Operational
90 days ago
99.75 % uptime
Today
EVP Web Application Operational
90 days ago
99.82 % uptime
Today
EVP RDP Application Operational
90 days ago
99.49 % uptime
Today
Batch Services Operational
90 days ago
99.82 % uptime
Today
File Services Operational
90 days ago
99.82 % uptime
Today
EVP API Services Operational
90 days ago
99.82 % uptime
Today
Sales Channel Integrations Operational
90 days ago
99.85 % uptime
Today
Amazon Operational
90 days ago
99.85 % uptime
Today
Walmart Operational
90 days ago
99.85 % uptime
Today
Shopify Operational
90 days ago
99.85 % uptime
Today
eBay Operational
90 days ago
99.85 % uptime
Today
Data Centers Operational
90 days ago
99.85 % uptime
Today
East Coast Data Center Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 22, 2026

Unresolved incident: Network Outage.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Microsoft MFA Enforcement
Resolved - This incident has been resolved.
Jan 15, 08:33 CST
Update - All issues are resolved. MFA is now required for EVP RDP. Please log a ticket in the Helpcenter at https://etailsolutionsllc.atlassian.net/servicedesk/customer/user/login?destination=portals for assistance in setting up MFA for your user accounts.
Dec 19, 09:59 CST
Update - Action Required - All EVP users must setup and configure MFA to connect to the EVP remote desktop application if you have not done so already.

Please log a User/Password ticket in the HelpCenter for assistance in setting up MFA for your user accounts.
Dec 18, 17:26 CST
Update - We are continuing to monitor for any further issues.
Dec 18, 12:55 CST
Monitoring - A fix has been implemented and we are monitoring the results. Please log a ticket in the Helpcenter at https://etailsolutionsllc.atlassian.net/servicedesk/customer/user/login?destination=portals for assistance in setting up MFA for your user accounts.
Dec 18, 12:54 CST
Identified - We have identified an issue with the Microsoft MFA Authentication system that is now requiring all users to authenticate with an MFA device associated with their account. Each user login will need to register an MFA device with their account so they are prompted for a second authentication method in Microsoft Authenticator.

Please log a ticket in the Helpcenter at https://etailsolutionsllc.atlassian.net/servicedesk/customer/user/login?destination=portals for assistance in setting up MFA for your user accounts.
Dec 18, 12:13 CST
Investigating - We are currently experiencing issues with the DNS provider and can confirm in Down Detector that there is a spike in issues. We will monitor the status and update here. Users may experience intermittent issues connecting to the EVP RDP Gateway.
Dec 18, 10:04 CST
Network Issue
Resolved - This incident has been resolved.
Jan 15, 08:33 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 10:57 CST
Update - We are monitoring the situation.
Jan 14, 10:57 CST
Identified - The network issue has been identified and systems are back up and running. We are monitoring the situation.
Jan 14, 10:56 CST
Investigating - We are currently experiencing a network issue and are investigating.
Jan 14, 10:11 CST
Jan 14, 2026
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

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